Delivery & Returns
Introduction
Welcome to Wipe More. These Terms and Conditions outline the rules and regulations for the use of our website, located at https://wipemore-eg.com/
By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use the website if you do not agree to all of the terms stated on this page.
Delivery times are estimates and may vary depending on availability and location.
We are not responsible for delays caused by shipping carriers or events beyond our control (force majeure).
Return & Refund Policy (30 Days)
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned in its original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Non-returnable items
The following items cannot be returned:
- Opened or used products (for hygiene and safety reasons).
- Products damaged due to misuse, negligence, or improper storage.
- Products returned without their original packaging.
Free Returns
We offer free returns for eligible products within the 30-day return period.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed using the original payment method within a reasonable timeframe.
Depending on the situation, we may also offer a replacement product instead of a refund.
How to Request a Return
To request a return, please contact us before sending the product back:
Email: info@wipemore-eg.com
Please include:
- Your order number
- Your name
- The reason for the return
- Photos of the product (if applicable)
Limitation of Liability
Wipe More shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Egypt.
You agree to submit to the exclusive jurisdiction of the courts of Egypt for the resolution of any disputes.
Contact Us
info@wipemore-eg.com